Shipping policy

Shipping Policy

At avonera.store, we are committed to providing our customers with a smooth and reliable shopping experience. Please read the following shipping information before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays. During busy periods, sales, or promotions, processing times may take longer.

Shipping & Delivery

We offer shipping to available locations shown at checkout.

Estimated delivery time:

  • Standard Shipping: 7–15 business days

  • Express Shipping: 5–10 business days, where available

Delivery times are estimates and may vary depending on the destination, shipping carrier, weather conditions, customs, and other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation containing tracking information, where available.

Please allow some time for the tracking information to update after your order has been shipped.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

If you provide incorrect or incomplete information, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

Shipping Delays

Although we do our best to deliver orders within the estimated timeframe, delays may occur due to shipping carriers, customs, weather, holidays, incorrect address information, or other circumstances beyond our control.

Damaged or Lost Packages

If your order arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package or product.

If your package is lost during transit, please contact us so we can assist you and, where applicable, work with the shipping carrier to investigate.

International Shipping

International shipping may be available to selected countries.

Customers may be responsible for any customs duties, import taxes, or other fees imposed by the destination country.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through the contact information provided on avonera.store.

Thank you for shopping with avonera.store.